Customer Support

Ranks – ITT delivers unmatched customer support, providing direct access to superior network operations engineers who have the expertise and information to resolve questions quickly and effectively. Ranks – ITT Network Operations Center (NOC) and Technical Assistance Center (TAC) is staffed by certified network engineers 24x7x365 who assume immediate responsibility for your needs

Benefits of Ranks – ITT TAC include but not limited to the following:

>> Facilitate the network management on those locations with minimal onsite technical support personnel

>> Integrated network management over different locations

>> Facilitate the multi-location troubleshooting

>> 24 hours online network events tracking

>> 24 hours online traffic status monitoring